Returns, Refunds & Exchange Policy
We want you to enjoy your merchandise as soon as you receive your order – please choose your items carefully.
Exchangeable/refundable items should meet the following conditions:
- Goods must be returned within 14 days of order date.
- Items must be unworn, unwashed, with no stain, with the original tag & packaging and still in re-sellable condition.
All products returned will be inspected to ensure the product meets the above criteria, and we will notify you of the approval or rejection of your refund application.
We will cover your delivery fee if the product is damaged / faulty upon receiving, or does not match what you have ordered. Otherwise, you're responsible for the return freight charge.
We suggest returning your item(s) by Recorded Delivery, Registered Post or your local equivalent as we cannot accept any liability for goods lost in transit. Return postage costs are the responsibility of the customer.
REFUND LEAD TIME
Please allow up to 14 working days from the date of refund confirmation for the credit to come through. Refunds by bank transfer may take longer than other payment methods.